| Ticker: TTEC | 1700 Lincoln Street, Suite 1400 | |
| Exchange: NASDAQ-National Market | Denver, Colorado 80203 | |
| Industry: Service | (303) 894-4000 |
| Type of Shares: | Common Shares | Filing Date: | 5/20/96 | |
| U.S. Shares: | 6,220,000 | Offer Date: | 7/31/96 | |
| Non-U.S. Shares: | 0 | Filing Price: | $17.50 | |
| Primary Shares: | 4,000,000 | Offer Price: | $14.50 | |
| Secondary Shares: | 2,220,000 | Gross Spread: | $0.98 | |
| Offering Amount: | $108,850,000 | Selling: | $0.60 | |
| Expenses: | $1,515,000 | Reallowance: | $0.10 | |
| Shares Out After: | 55,046,240 |
| Manager | Tier | Phone |
| Morgan Stanley & Co. Incorporated | Lead Manager | (212) 703-4797 |
| Alex. Brown & Sons Incorporated | Co-manager | (410) 727-1700 |
| Smith Barney Inc. | Co-manager | (718) 921-8473 |
| Audited Income | Latest Unaudited Income | Prior Unaudited Income | Balance Sheet | ||
| 12/31/95 | 3/31/96 | 3/31/95 | 3/31/96 | ||
| Revenue: | $50.47 | $22.02 | $10.41 | Assets: | $49.45 |
| Net Income: | $4.16 | $1.26 | $1.63 | Liabilities: | $39.63 |
| EPS: | $0.08 | $0.02 | $0.03 | Equity: | $9.83 |
Note: Dollar amounts are in U.S. millions; Audited figures expressed as full year, unaudited figures are partial year | |||||
| Business Description |
| TeleTech is a leading provider of customer care solutions for Fortune 1000 companies. Customer care encompasses a wide range of customer acquisition, retention and satisfaction programs designed to maximize the lifetime value of the relationships between TeleTech's clients and their customers. TeleTech's customer care programs involve all stages of the customer lifecycle and usually consist of a variety of customer service and technical and product support activities, such as product information, program enrollment, help desk support, account inquiries, problem resolution and satisfaction assessments. TeleTech works closely with its clients to rapidly design and implement large scale, tailored customer care programs that provide integrated, comprehensive solutions to specific business needs. TeleTech delivers its customer care services primarily through customer-initiated ("inbound") telephone calls and also over the Internet. Services are provided by trained customer care representatives ("Representatives") in TeleTech call centers ("Call Centers") in response to an inquiry that a customer makes by calling a toll-free telephone number or by sending an Internet message. Representatives respond to these inquiries utilizing state-of-the-art workstations that leverage TeleTech's advanced technology platform and enable them to provide rapid, single-call resolution. |
| Use of Proceeds |
| The proceeds from the proposed offering will be used for working capital and general corporate purposes and to repay outstanding short-term indebtedness. |
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