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Primus Knowledge Solutions, Inc.
1601 Fifth Avenue, Suite 1900, Seattle, WA 98101 * (206) 292-1000
Business Description The company is a leading provider of Web-based problem-resolution software for customer support and self-service. Our applications enable businesses to capture problem-resolution information, solve customer problems, reuse solutions stored in the knowledge base and share captured knowledge throughout the extended enterprise.
Offering
Information

Company has
gone public

Trading As  PKSI (NASNTL) Industry  High-Tech (SIC 7372)
Type of Stock Offered  Common Shares Filing Date  04/30/1999
Domestic Shares Offered  4,150,000 Offer Date  06/30/1999
Foreign Shares Offered  0 Filing Range  $10.00 - $12.00
Company Shares  4,000,000 Offer Price  $11.00
Selling Shrhldrs Shares  150,000 Gross Spread  $0.770
Gross Proceeds  $45,650,000 Selling  $0.460
Expenses  - - Reallowance  $0.100
Post-IPO Shares  13,501,796 Employees  - -
Primary
Underwriting
Group
Underwriter NameParticipationUnderwriter Phone
BancBoston Robertson Stephens Lead Manager (415) 989-8500
FAC/Equities Co-manager (518) 447-8641
Hambrecht & Quist Incorporated Co-manager (415) 439-3626
U.S. Bancorp Piper Jaffray Co-manager (612) 342-6220
Income
Statement
and
Cash Flow
Summary
  Prior
Audited
Income
Latest
Unaudited
Income
  Full Year Audited Figures 3 Months Ending
Figures in U.S. millions except per share data     12/31/1996 12/31/1997 12/31/1998 03/31/1998 03/31/1999
Revenues   - - 2.422 5.189 8.610 1.365 3.911
Income from Oper.   - - -5.992 -5.945 -10.506 -1.614 -1.844
Net Income   - - -5.878 -5.985 -10.603 -1.626 -1.863
E.P.S   - - - - - - -
Revenue Growth (%)      - - 114.24 65.928   186.52
Net Income Growth (%)      - - - -   -
Oper. Profit Margin (%)    - - - - - - -
Net Profit Margin (%)    - - - - - - -
Cash Flow - Oper.     -7.49 -0.67 -2.24
Cash Flow - Inv.     -3.28 0.41 0.92
Cash Flow - Fin.     12.65 0.04 1.16
Balance Sheet
Summary
and
Financial
Ratios
Balance sheet as of: 03/31/1999 Financial Ratios
Total Assets    11.55 Current Assets    9.34 Current Ratio    0.89
Total Liab.    11.49 Current Liab.    10.44 Debt Ratio    99.52%
Total Equity    0.06 Working Cap.    -1.10 Debt to Equity Ratio    208.93
Cash    2.42    Return on Assets   -
Use Of
Proceeds
We intend to use the net proceeds of this offering primarily for additional working capital and other general corporate purposes, including increased domestic and international sales and marketing expenditures, increased research and development expenditures, and capital expenditures made in the ordinary course of our business. We may also use a portion of the net proceeds to acquire additional businesses, products and technologies or to establish joint ventures that we believe will complement our current or future business.
Legal Counsel
Registrar
Auditor
Issuer's Law Firm  Perkins Coie
Bank's Law Firm  Wilson, Sonsini, Goodrich & Rosati
Registrar/Transfer Agent  ChaseMellon Shareholder Services, L.L.C.
Auditor  Ernst & Young
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Last updated: 09/29/1999 3:52:13 AM
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