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Servicesoft Technologies, Inc.
Two Apple Hill Drive, Natick, MA 01760 * (508) 653-4000
Business Description The company develop, market and deliver sophisticated software products and professional services that help both traditional and Internet businesses provide superior Internet-based service, or e-service, to their customers, employees and business partners.
Filing
Information

Not yet
public

To Trade As  SRVS (NASNTL) Industry  Internet (SIC 7372)
Type of Stock Offered Common Shares Filing Date  2/15/00
Domestic Shares Filed 3,500,000 Filing Range  $13.00 - $15.00
Foreign Shares Filed  0 Offering Amount  $49,000,000
Company Shares  3,500,000 Est. Expenses  - -
Selling Shrhldrs Shares  0 Post-IPO Shares  - -
Primary
Underwriting
Group
Underwriter NameParticipationUnderwriter Phone
Morgan Stanley Dean Witter Lead Manager (212) 761-5900
Robertson, Stephens & Company Co-manager (415) 989-8500
SG Cowen Co-manager (212) 495-6000
Income
Statement
and
Cash Flow
Summary
  Prior
Audited
Income
Latest
Unaudited
Income
  Full Year Audited Figures - - Months Ending
Figures in U.S. millions except per share data     12/31/97 12/31/98 12/31/99    
Revenues   - - 2.526 4.290 7.144 - -
Income from Oper.   - - -1.014 -3.343 -23.767 - -
Net Income   - - -1.014 -3.963 -23.553 - -
E.P.S   - - - - - - -
Revenue Growth (%)      - - 69.83 66.527   -
Net Income Growth (%)      - - - -   -
Oper. Profit Margin (%)    - - - - - - -
Net Profit Margin (%)    - - - - - - -
Cash Flow - Oper.     -13.82 - -
Cash Flow - Inv.     1.17 - -
Cash Flow - Fin.     17.18 - -
Balance Sheet
Summary
and
Financial
Ratios
Balance sheet as of: 12/31/99 Financial Ratios
Total Assets    36.05 Current Assets    14.17 Current Ratio    1.02
Total Liab.    56.83 Current Liab.    13.88 Debt Ratio    157.63%
Total Equity    -20.78 Working Cap.    0.29 Debt to Equity Ratio    -
Cash    6.63    Return on Assets   -
Use Of
Proceeds
The proceeds from the proposed offering will be used for working capital and general corporate purposes.
Legal Counsel
Registrar
Auditor
Issuer's Law Firm  McDermott, Will & Emery
Bank's Law Firm  Gunderson Dettmer Stough Villeneuve Franklin
Registrar/Transfer Agent  EquiServe
Auditor  Pricewaterhouse Coopers LLC
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Principal
Shareholders
Name of Shareholder% Owned
Before
% Owned
After
Sofinov, Societe Financiere d'Innovation 9.90  
Sigma Partners 8.50  
CIBC WMV Inc. 7.80  
Gemini Capital Fund 6.80  
LRJ Technologies 6.30  
Financial Technologies Ventures 6.20  
Note: represents ownership of 5% or more prior to the offering.

Last updated: 5/29/00 12:57:12 AM
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