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RightNow Technologies, Inc.
77 Discovery Drive, Bozeman, MT 59718 * (406) 522-4200
Business Description The company is a leading provider of Internet customer service solutions. The company's products are designed to enable businesses and other organizations operating or utilizing the web to enhance customer interactions and anticipate customer needs, thereby producing higher levels of customer satisfaction.
Filing
Information

Not yet
public

To Trade As  RTNW (NASNTL) Industry  High-Tech (SIC 7372)
Type of Stock Offered Common Shares Filing Date  4/20/00
Domestic Shares Filed 4,000,000 Filing Range  $10.00 - $12.00
Foreign Shares Filed  0 Offering Amount  $44,000,000
Company Shares  4,000,000 Est. Expenses  - -
Selling Shrhldrs Shares  0 Post-IPO Shares  - -
Primary
Underwriting
Group
Underwriter NameParticipationUnderwriter Phone
CS First Boston Lead Manager (212) 325-2000
Adams, Harkness & Hill Co-manager (617) 371-3705
D.A. Davidson & Co. Co-manager (406) 791-7206
Dain Rauscher Wessels Co-manager (612) 371-2818
Thomas Weisel Partners LLC Co-manager (415) 364-2500
Income
Statement
and
Cash Flow
Summary
  Prior
Audited
Income
Latest
Unaudited
Income
  Full Year Audited Figures 3 Months Ending
Figures in U.S. millions except per share data     12/31/97 12/31/98 12/31/99 3/31/99 3/31/00
Revenues   - - 0.079 0.279 2.025 0.135 1.443
Income from Oper.   - - 0.017 -0.163 -2.478 -0.184 -3.196
Net Income   - - 0.026 -1.630 -2.445 -0.184 -3.028
E.P.S   - - - -0.010 -0.120 -0.010 -0.150
Revenue Growth (%)      - - 253.16 625.806   968.89
Net Income Growth (%)      - - - -   -
Oper. Profit Margin (%)    - - 21.52 - - - -
Net Profit Margin (%)    - - 32.91 - - - -
Cash Flow - Oper.     0.06 0.00 -1.25
Cash Flow - Inv.     -0.51 -0.02 -0.58
Cash Flow - Fin.     14.55 0.06 0.02
Balance Sheet
Summary
and
Financial
Ratios
Balance sheet as of: 3/31/00 Financial Ratios
Total Assets    18.14 Current Assets    17.08 Current Ratio    2.67
Total Liab.    25.04 Current Liab.    6.39 Debt Ratio    138.03%
Total Equity    -6.90 Working Cap.    10.68 Debt to Equity Ratio    -
Cash    12.37    Return on Assets   -
Use Of
Proceeds
The proceeds from the proposed offering will be used for general corporate purposes including working capital.
Legal Counsel
Registrar
Auditor
Issuer's Law Firm  Dorsey & Whitney
Bank's Law Firm  Shearman & Sterling
Registrar/Transfer Agent  American Stock Transfer & Trust Co
Auditor  Ernst & Young
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Principal
Shareholders
Name of Shareholder% Owned
Before
% Owned
After
Greylock Management Corporation 18.10  
Greylock IX Limited Partnership 9.05  
Greylock X Limited Partnership 8.40  
Note: represents ownership of 5% or more prior to the offering.

Last updated: 8/20/00 7:02:52 PM
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